Local community reporting models for regional primary health care organisations

Abstract

Community reporting models used by primary health care organisations (PHCOs) in New Zealand, Canada (Ontario), England and Scotland were reviewed. The roles, functions and mandated community engagement requirements for these PHCOs varied, shaping the scope of their reporting. All countries included in this report recognised the importance of engaging the community in healthcare and the value of communication between service providers, service commissioners and the public. All countries were involved in receiving information from the community to inform decisions relating to the planning, design and implementation of health care services. It was, however, difficult to ascertain the extent of this involvement, and how well disadvantaged groups were included in this process