Sourcing Success: Assessment Techniques of Digital Cultural Heritage Crowdsourcing Projects

Abstract

This study focuses on how libraries, archives, museums, and other cultural heritageinstitutions define and assess the success of online crowdsourcing projects. The researchwas conducted via a survey of twenty-two digital crowdsourcing projects ranging fromtranscription of digitized archival materials to wildlife documentation projects.The survey found that institutions had diverse reasons for undertaking crowdsourcingprojects and monitored project success through multiple assessment measures dependenton project goals. Survey respondents reported greater satisfaction with their projectoutcomes when they had identified at least one measurable goal prior to starting theproject. In general, survey respondents reported positive feelings about, and an interest infuture crowdsourcing projects as tools for description, community engagement, and userrecruitment.Master of Science in Library Scienc

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