Readers' Advisory in North Carolina Public Libraries: Does Database Access Matter?

Abstract

One tool that public library staff use for readers' advisory is NoveList, which until 2014 was accessible to North Carolina's public librarians and patrons through a public-private partnership known as North Carolina Libraries and Virtual Education (NC LIVE). In 2014, NoveList along with other databases were dropped from NC LIVE due to financial constraints. Public library systems in North Carolina were surveyed to investigate the impact of losing access to NoveList via NC LIVE. 95% of respondents indicated that RA is either extremely or very important to the mission of their library system. The only readers' advisory tool ranked higher than NoveList was personal knowledge of the library's collection. Seven interviews with public librarians support the findings and demonstrate the continued resourcefulness of NC's public library professionals.Master of Science in Library Scienc

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