Evaluating the Acceptance and Use of an Electronic Medical record at a Student-Run Free Clinic

Abstract

This study is an evaluation of the implementation of an Electronic Medical Record (EMR) at the Student Health Action Coalition (SHAC), a student-run free clinic. The implementation is evaluated in light of the constructs of performance expectancy, effort expectancy, and facilitating conditions presented in the Unified Theory for Acceptance and Use of Technology (UTAUT). The methodology encompassed nine one-on-one interviews with SHAC volunteers to learn their perspectives on the EMR. Findings show that use of and acceptance of the EMR at SHAC is influenced mainly by the performance and effort expectancy the volunteer associates with it and by the facilitating conditions supporting the system. Training volunteers more extensively on how to use the system may improve the efficiency of the EMR implementation. This research contributes to the field of medical informatics and may be of interest to other small clinics that are in the process of adopting and implementing an EMR

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