University of Zagreb, Faculty of Education and Rehabilitation Sciences
Abstract
Cilj rada bio je utvrditi percepciju sukoba obveza iz obiteljskih i radnih uloga zaposlenika jedinice lokalne samouprave te moguće prediktore sukoba (sociodemografska obilježja, obilježja posla i obilježja obitelji) na relaciji »obitelj-rad« i »rad-obitelj«. Osim toga, svrha rada bila je utvrditi postoji li na radnom mjestu pojava mobbinga i postoji li povezanost između mobbinga i sukoba na razini rad-obitelj i obitelj-rad. Podaci su prikupljeni na uzorku od 279 zaposlenika u jedinici lokalne samouprave (Poglavarstvu). U istraživanju su korišteni slijedeći upitnici: Upitnik o zadovoljstvu poslom - Job Satisfaction Survey (Spector, 1997), Modificirani Upitnik o mobbingu (Koić i Apostolovski, 2006), Upitnik sukoba rad-obitelj - Work-to-family conflict (Netemeyer, Boles i McMurrian, 1996) i upitnik o socio-demografskim podacima koji je konstruiran za ovo istraživanje. Prema dobivenim rezultatima istraživanja varijable spola i dobi nisu statistički značajni prediktori sukoba radne i obiteljske uloge niti na jednoj relaciji. Obilježja posla su najsnažniji prediktori sukoba „obitelj-rad“ i daju doprinos od 20% varijance, dok obilježja obitelji doprinose na razini od tek 4% varijance. Kao značajni prediktori sukoba „obitelj-rad“ pokazale su se varijable „zadovoljstvo ispitanika kvalitetom obiteljskih odnosa“ (p<0,01) te „neprimjereno radno opterećivanja zaposlenika i pripisivanja zasluga/krivnje“ (p<0,01). Značajan doprinos sukobu „rad–obitelj” imaju obilježja posla s 29% varijance, a obilježja obitelji doprinose na razini od 8% varijance. Sukob „rad-obitelj“ značajno više percipiraju ispitanici koji manje vremena provode s obitelji (p<0,01) te oni koji doživljavaju neprimjereno radno opterećivanje i pripisivanje zasluga/krivnje (p<0,01), rade u smjenama (p<0,01) i koji su zadovoljniji poslom (p<0,01).The aim of this study was to determine the perception of conflict between commitments in family and work roles of local governments’ employees and to affirm possible predictors (socio-demographic characteristics, job characteristics and family characteristics) of conflict on two levels: "work-family" and "work-family". In addition, the purpose of this study was to determine the perception of mobbing and the correlation between mobbing and work-family conflict and family-work conflict. Data were collected on a sample of 279 employees in the unit of local government (City Hall). In research were used the following questionnaires: Questionnaire on job satisfaction - Job Satisfaction Survey (Spector, 1998), Modified mobbing questionnaire (Koić i Apostolovski, 2006), Work-to-family conflict Scales (Netemeyer, Boles and McMurrian, 1996) and a questionnaire on socio-demographic data that is constructed for this study. According to the results of the research the variables gender and age were not found as statistically significant predictors of conflict of work and family roles. Characteristics of the work are found as the strongest predictor of "family-work" conflict and contribute with 20% of the variance, while the family’s characteristics contribute at the level of only 4% of the variance. The variables "satisfaction with the quality of family relations” (p <0.01) and "inappropriate job overloading and attribution of credit /blame"(p <0.01) are found as significant predictors of family-work conflict.
The work characteristics have a significant contribution to the "work-family" conflict with 29% of the variance, as well as the family characteristics significantly contribute at the level of 8% of the variance. "Work-family" conflict significantly more perceived who respondents spend less time with their families (p <0.01) and those who perceive work overload and inappropriate attribution of credit /blame (p <0.01), working in shifts (p <0.01) and that job satisfaction (p <0.01)
