University of Zagreb, Faculty of Economics and Business Zagreb
Abstract
Ovim radom predstavljeno je longitudinalno istraživanje koje upućuje na postojanje promjena u segmentima hrvatskih potrošača s obzirom na njihov stil života u prehrani, i to u desetogodišnjem razdoblju (od 1997. godine do 2006. godine). U promatranom su razdoblju provedena tri anketna istraživanja (1997., 2000. i 2006. godine). Korišten je kroskulturalno testirani mjerni instrument FRL (Food-Related Lifstyle). Riječ je o instrumentu koji mjeri stavove potrošača prema prehrambenim proizvodima, od procesa kupovine do procesa konzumiranja istih. Glavne dimenzije navedenog mjernog instrumenta, temeljem kojih se determinira stil života u prehrani, jesu: način kupovine, aspekt kvalitete prehrambenih proizvoda, način pripremanja hrane, situacije u kojima se hrana konzumira, te motivi kupovine prehrambenih proizvoda. Klaster analizom izdvojeno je pet različitih tržišnih segmenata: Relaksirani, Eksperimentalisti, Moderni, Zabrinuti nutricionisti i Tradicionalisti. Obilježja navedenih pet segmenata nisu se mijenjala tijekom prvih dvaju istraživanja, ali se mijenjala veličina pojedinih segmenata. U posljednjem istraživanju najveće su promjene zabilježene u obilježjima segmenta Modernih koji su se isprepleli sa segmentom Zabrinutih nutricionista. Najstabilnijim su se pokazala tri segmenta hrvatskih potrošača: Tradicionalisti, Zabrinuti nutricionisti i Eksperimentalisti. Ipak, treba naglasiti da se tijekom analiziranog razdoblja značajno promijenila i veličina svih izdvojenih tržišnih segmenata. Rezultati ovog istraživanja mogu biti od posebnog značaja proizvođačima prehrambenih proizvoda koji mogu prilagoditi svoje marketinške strategije pojedinim tržišnim segmentima s obzirom na njihov stil živo¬ta u kupovini, pripremi i konzumiranju prehrambenih proizvoda.The aim of this paper is to report longitudinal changes in the market segments concerning a food-related lifestyle in the Republic of Croatia during a ten-year period. In the course of 1997, 2000 and 2006, three personal surveys were conducted. A cross-culturally tested instrument, i.e. Food-Related Lifestyle (FRL) Instrument was used. This instrument measures consumers’ attitudes with regard to food products. The principal dimensions that determine the food-related lifestyle are as follows: ways of shopping, quality aspects, cooking methods, consumption situations and purchasing motives. Using cluster analysis, five different food-related lifestyle segments of Croatian consumers were identified: Relaxed, Experimentalists, Modern, Concerned Nutritionists and Traditionalists. In 1997 and 2000, the characteristics of food-related lifestyle segments remained the same but their size changed. In the latest research (in 2006) major changes refer to certain characteristics of the Modern segment. Some Modern consumers became a part of the Concerned Nutritionists segment. Traditionalists, Concerned Nutritionists and Experimentalists appear to be the most stable segments. This longitudinal study provides insights into a change of the consumer lifestyle and identifies the size of individual segments. It may be of substantial help to food producers, enabling them to adjust their food products to new lifestyle segments and their respective preferences in buying and consuming food products
