Rapid technological development, as well as stronger competition have increased the importance of product quality. At the same time, the quality has been prescribed by adequate norms or standards. The implementation of quality systems is extremely important for companies that seek their position on the global market. In the European Union, quality systems of the international ISO standard are being applied, which are based on the principles of the Total Quality Management. On the other hand, Croatia and other transitional countries still need to strive to achieve the culture of quality management in their economies. This paper reviews
the state of the ISO standard implementation in the transitional countries, as well as in the world.Brz tehnološki razvoj i sve snažnija konkurencija naglašavaju značaj kvalitete proizvoda. Istovremeno se kvaliteta preskriptivno iskazuje odgovarajućim normama/standardima, a implementacija sustava upravljanja kvalitetom je od iznimnog značaja za poduzeća koja traže svoje mjesto na globalnom tržištu. U Europskoj uniji koristi se međunarodni ISO sustav, zasnovan na principima cjelovitog upravljanja kvalitetom. S druge strane, Hrvatska i druge tranzicijske zemlje i dalje trebaju težiti kulturi upravljanja kvalitetom. U ovom se radu pregledno iskazuje stanje implementacije ISO sustava u tranzicijskim zemljama i u svijetu
