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Social customer relationship management: taking advantage of Web 2.0 and Big Data technologies
Authors
A Alamsyah
A Marshall
+41 more
A Syed
AI Torre-Bastida
AM Zamil
AR Zablah
B Crockett
B Karrer
BW Wirtz
C Robson
D Karlström
DG Omerzel
DM Lambert
E Go
E Ras
G Fotaki
G Petz
H Shimazu
IJ Chen
J Dietrich
J Strauss
L Razmerita
LSL Lai
M Anshari
M Fayerman
M Lee
M Rosenberger
MJ Mosadegh
O Kwon
O Serrat
P Greenberg
P Lech
P Runeson
R Bose
R Chalmeta
R Olbrich
REM Faase
S Feng
SF King
T Bebensee
TH Nguyen
W Assaad
Y-H Hu
Publication date
Publisher
'Springer Science and Business Media LLC'
Doi
Abstract
Abstract is not available.
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info:doi/10.1186%2Fs40064-016-...
Last time updated on 05/06/2019
