INTEROPERABILITY PATTERNS IN DIGITAL PUBLIC SERVICES

Abstract

Delivering public services in the most efficient way to businesses and citizens creates good prerequisites for increasing confidence in governance and enhancing e-Government. The main challenge is to invest in and capitalize on the capacity to integrate the information systems behind these services. This article presents an overview of the structure of public services in the Republic of Moldova in terms of information technologies and the degree of achievements in the interoperability of information systems. In this work are analysed some relevant models of information exchange between information systems of trade and service sectors

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