Having an essential role in attaining a country's economic development, education is one of the core services delivered by the government. However, the extension of the educational services delivered does not enhance the anticipated outcomes unless a certain quality norm is sustained.
That is why it is vital to follow the enhancement of quality in all spheres of education. The notion of quality in education is not new, being a multidimensional concept.
The paper analyzes existing approaches and frameworks in the area of quality in education, proposing an integrated model. This model is built on two levels (the quality of the educational system and the quality of educational institutions), it uses the management by objectives method and as the integrating factor the stages of the PDCA cycle
