Theoretical Reflection on the Concept of Hostmanship in the Light of Two Emerging Tourism Regions.

Abstract

This paper explores the potential of shifting from providing services to producing experiences in emerging tourism destinations such as the Barents and the Adriatic Sea Regions. It is based on a theoretical reflection and personal experiences of service and hospitality in these areas.It explores the progression of offerings in the experience economy as a means for destination development. In the light of three main ways of product development for experience offerings, the “soft” dimensions of hospitality and hostmanship will be discussed, and how the experience economy can transform unique selling points to experiential value promises.Godkänd; 2013; Bibliografisk uppgift: Public-Private Partnership in Barents Tourism (BART) -projekti; 20130508 (hage)BART - Offentligt - privat partnership inom Barents Regione