SCITEPRESS-Science and Technology Publications, Lda.
Doi
Abstract
Existing software engineering and management literature argue for\u3cbr/\u3emany different ways of looking at success factors that influence Software\u3cbr/\u3eProcess Improvement (SPI). This study investigates success factors identified in a number of research projects and proposes a model for managing these factors in a structured way during different phases of an SPI program. It also aspires to describe a model that reflects the cyclical influences of factors in a continuously progressing SPI progra
