The design and optimisation of building structures is a complex undertaking that requires the effective collaboration of various stakeholders and involves technical and non-technical expertise. The paper investigated an integrated decision-support framework using Quality Function Deployment (QFD) in structural design optimisation. The aim of the study was to develop and test a systematic participatory model that utilises Building Information Modelling (BIM)-enabled technologies for data collection and group decision-making theory. The uncertainties associated with the decision-makers’ preferences were computed using Evidential Reasoning (ER) algorithms in the QFD house of quality. An actual decision scenario was used to test the proposed framework and investigate its capabilities in the context of reinforced concrete buildings. The study demonstrated how the proposed QFD model could effectively enhance decision-making by managing the diversity of stakeholders’ preferences via design integration, enhanced communication and shared domain knowledge
