Decision-making in the field of information systems
has become more complex due to a larger number of alternatives, multiple
and sometimes conflicting goals, and an increasingly turbulent
environment. In this paper we explore the appropriateness of Analytic
Hierarchy Process to support I/S decision making. AHP can be applied if
the decision problem includes multiple objectives, conflicting criteria,
incommensurable units, and aims at selecting an alternative from a known
set of alternatives. An AHP analysis is described by using the project
selection decision as an example. The strengths and weaknesses of AHP are
investigated based on a set of eight criteria for evaluating I/S decision
support methods. This evaluation shows that AHP scores well on most
criteria. Given this promising performance, other possible applications of
AHP within the I/S function are listed.