As a management problem the identification of stakeholders is not easily solved.
It comprises a modelling and a normative issue, which need to be solved in
connection with each other. In stakeholder literature knowledge can be found, e.g. on
various stakeholder categorizations, that could be useful for the modelling issue.
However, the normative issue remains unresolved. Furthermore, the modelling of the
so-called stakeholder category the affected is even more difficult. Nevertheless, this
group holds justified interests in aspects of organizational activity and are, for that
reason, legitimate stakeholders. In this article it is explored to what extent Critical
Systems Heuristics can help resolving the managerial problem of identifying
stakeholders, particularly the affected. Critical Systems Heuristics can be viewed a
modelling methodology. The normative aspect of modelling is crucial in this
methodology. Using the distinction between the involved and the affected a
variety of boundary judgments is discussed. Special attention is given to the so-called
witness as a representative of the affected.