Dept of Human Resouce Management and Employment Relations & University of Southern Queensland
Abstract
Using qualitative and quantitative methods the current paper investigated the differences
in levels of trust, commitment, procedural justice and turnover intention between
Generation-X employees (Gen-Xers) and older age group employees. 234 participants
were included in the study, 83 Gen-X subjects and 151 older, non Gen-X subjects. No
difference between the Gen-X and the older group was found for levels of affective
commitment or trust. As predicted, Gen-X employees displayed lower continuance
commitment, exhibited stronger turnover intentions, and had lower scores for
perceptions of procedural justice. Relationships between the variables were similar
across the Gen-X and older age group. The implications of these findings for the
effective management of Gen-X employees are discussed