We document how gathering ‘hard’ and ‘soft’
information helps boards of directors to learn a CEO’s ability
over time; test under what circumstances boards fire CEOs; and show that
such interventions lead to improved firm performance. Our empirical
design exploits detailed hard information about performance relative to
pre-agreed, firm-level targets and soft information reflecting the
board’s views of CEO actions, CEO decisions, and CEO competence
coupled with plausibly exogenous variation due to the staggered adoption
of corporate governance laws in formerly Communist countries between
1993 and 2010. We find that CEOs are fired when a firm underperforms its
targets and, especially, when evidence has mounted that they are
incompetent, but not when poor performance reflects factors deemed
explicitly to be beyond their control or for making ‘honest
mistakes.’ The level of CEO turnover increases following corporate
governance reforms that increase board power, as does the sensitivity of
CEO turnover to soft information relative to that of hard information.
Following forced CEO turnover, firms see performance improvements and
their investors are considerably more likely to eventually sell them at
a profit