Hotel is one of crucial factors to the development of tourism field. So many
ways are done to increase the facilities and services in the hotel to meet
customer’s satisfaction. One of the efforts is maintaining Food and Beverage well
to attract the guests. Food and Beverage Department has an important
responsibility to maintain food and beverage service and product. Food and
Beverage Department has many subdivisions responsible for maintaining each
division duties. One of the divisions is Food and Beverage Product (Kitchen).
This Division is responsible for producing and providing food and beverage
products for the guests. Food and Beverage Product has many functions to the
other department and outlet. This final project has purposes to find out the
function of Food and Beverage Product division, to describe the job description of
a cook and its contribution for Banquet events and Ratu Ratih Coffee Shop in
Sahid Jaya Hotel Solo.
A cook has daily job to prepare all of the food and beverage products for the
guest’s order and events. There are several jobs of a cook, such as providing and
producing foods for daily breakfast, lunch and dinner, menu planning, costing,
making a store room requisitions, and checking orders from other sections or
outlets. Food and Beverage Product division also has crucial relations with
another department or division, such as Banquet and Restaurant. Food and
Beverage Product Division is the major food and beverage provider for Banquet
events; here a cook has to prepare all the food and beverage into serving style
ordered by the guests. Meanwhile, a cook also has responsibility to produce many
kinds of food and beverage ordered by the guest in the restaurant and prepare new
menu for food promo
