To face globalization era that led to a more competitive, a higher education institution need to set up a
strategic management system in order to develop its organization performance to survive and winning the
competition. To set up strategic management, the institution must exactly recognize the performance level
of it’s organization. That’s why the performance measurement system to help the organization enhance
its performance is needed.
XYZ college as a higher institution, wants to improve it’s performance by developing a management
system to evaluate the current implemented strategy. The balanced scorecard approach as one of
performance measurement method by integrating financial and non financial measures is used to design
the the performance measurement system in this research. The balanced scorecard design of XYZ college
constructed by considering the model from BAN, Competitive Funding Scheme, and the result from other
researches. To accommodate the vision, mision, and objective of the XYZ institusion, this research
involved thirthteen respondent who are executives management that consist of: Director; director
assistant, and department chairmans. After the performance measurement system designed using
balanced scorecard method, the weight of each perspectives, objective criterias, and performance
indicators then calculated using AHP method. Next, performance level of institusion represented by 1-10
scale based on OMAX. This research present the XYZ College performance measurement result of 2004
and proposes strategic suggestion to enhance the institution performance.
Keywords : performance measurement, balanced scorecard, AHP, OMAX