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Developing Computer-Based Training using the Requirements Engineering Techniques

Abstract

There are several Requirements Engineering (RE) techniques have been developed to assist large projects within the RE process. However, it is still not clear if these frameworks will adequately to be useful in developing e-Learning software. The purpose of this paper is to show that the RE techniques can also fit for developing e-Learning software such as Computer-Based Training (CBT). In this context, a case study at the Food and Beverages (F&B) Division, Radisson SAS Hotel in Hamburg was taken in order to apply some of the RE techniques. The need to have a CBT for new staff at the division, led the research to focus on identifying the problem and user needs. Using the RE techniques such as Documentation Study, Interviewing, Requirements Workshop, Observation, and Prototyping is becoming a solution that helps developer in developing the CBT as needed by user afterward. This paper presents the result of using the RE methods in developing the CBT. The programming skills in developing the CBT will not be discussed in this paper. Keywords: Computer-Based Training, e-Learning software, Requirements Engineerin

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