Network virtualization and softwarizing network functions are trends aiming
at higher network efficiency, cost reduction and agility. They are driven by
the evolution in Software Defined Networking (SDN) and Network Function
Virtualization (NFV). This shows that software will play an increasingly
important role within telecommunication services, which were previously
dominated by hardware appliances. Service providers can benefit from this, as
it enables faster introduction of new telecom services, combined with an agile
set of possibilities to optimize and fine-tune their operations. However, the
provided telecom services can only evolve if the adequate software tools are
available. In this article, we explain how the development, deployment and
maintenance of such an SDN/NFV-based telecom service puts specific requirements
on the platform providing it. A Software Development Kit (SDK) is introduced,
allowing service providers to adequately design, test and evaluate services
before they are deployed in production and also update them during their
lifetime. This continuous cycle between development and operations, a concept
known as DevOps, is a well known strategy in software development. To extend
its context further to SDN/NFV-based services, the functionalities provided by
traditional cloud platforms are not yet sufficient. By giving an overview of
the currently available tools and their limitations, the gaps in DevOps for
SDN/NFV services are highlighted. The benefit of such an SDK is illustrated by
a secure content delivery network service (enhanced with deep packet inspection
and elastic routing capabilities). With this use-case, the dynamics between
developing and deploying a service are further illustrated
