Pola Komunikasi Karyawan Baru terhadap Karyawan Lama (Studi Deskriptif Kualitatif di RS PKU Muhammadiyah Kartasura Dilihat dari Sudut Pandang Teori Pengurangan Ketidakpastian)
As social beings, humans are inevitable from interacting with others. The process of interaction or communication usually starts between two people who meet each other or know each other. There are several contexts where someone meets others firstly, such as family, friendship, marriage, and organization. To start an interaction with a newly encountered person, there will be a sense of anxiety or uncertainty in a person. The sense of uncertainty often makes it difficult for a person to decide what to do when dealing with a new person. As the response, that person will try to reduce that sense of uncertainty. That situation also occurs to the new employees at the Hospital of PKU Muhammadiyah Kartasura who have just met with old or senior employees. They will
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feel the uncertainty in them. To overcome uncertainty, there are three strategies: (1) passive strategy. (2) active strategies, and (3) interactive strategies. The method used in this study is descriptive qualitative with 5 resource persons who are still categorized as new employees in RS PKU Muhammadiyah Kartasura. The results of this study indicate that the strategies employed by new employees to overcome uncertainty vary widely, but the uncertainty experienced by new employees in the hospital is a type of cognitive uncertainty, ie they are not sure how to behave, and they are not sure what they think about senior employees and vice versa