PENGARUH PERSEPSI KEGUNAAN, PERSEPSI KEMUDAHAN PENGGUNAAN, SERTA KEAMANAN DAN KERAHASIAAN TERHADAP MINAT PERILAKU PENGGUNAAN E-FILING (STUDI EMPIRIS DI KPP PRATAMA JAKARTA SUNTER)

Abstract

Rahannisa Ayu Nadya, 2015; The Influence of Perceived Usefulness, Perceived Ease of Use, and Security and Privacy to Behavioral Intention for The E-Filing Usage (Empirical Study in KPP Pratama Jakarta Sunter). Advisors: (I) Ratna Anggraini, SE, Akt, M.Si., CA; (II) M. Yasser Arafat, SE, Akt, MM. The purpose of this research is to analyze the influence of perceived usefulness, perceived ease of use, and security and privacy to behavioral intention for the efiling usage. The independent variables in this research are perceived usefulness, perceived ease of use, and security and privacy. Behavioral intention for the efiling usage as dependent variable. This research uses primary data using a questionnaire. Sample used in this research are individual taxpayers who use efiling in KPP Pratama Jakarta Sunter, then the sample used is based on convenience sampling which are 85 respondents of individual taxpayers who use e-filing. This research conducts multiple linear regression analyses method to examine the hypothesis in the level of significance 5%. This research proves that perceived usefulness and perceived ease of use have positive and significant influence to behavioral intention for the e-filing usage, whereas security and privacy does not has any influence to behavioral intention for the e-filing usage. Perceived usefulness, perceived ease of use, and security and privacy altogether or simultaneously has influence to behavioral intention for the e-filing usage. The independent variables used such as perceived usefulness, perceived ease of use, and security and privacy enable to explain the dependet variable which is behavioral intention for the e-filing usage 34,0%. Key words: perceived usefulness, perceived ease of use, security and privacy, behavioral intention for the e-filing usage