The Organisation for Economic Co-operation and Development (OECD) has opened a web site called SourceOECD that allows the purchase of its publications over the Internet. SourceOECD has the facility to allow clients to purchase parts of a publication, for instance a statistical table or even parts of a database. This allows much better precision for the customers than if they have to purchase the complete printed or PDF publication, the principle of SourceOECD being that our customers can buy online as little or as much as they need. It also allows them to download their purchases in advance of receiving a paper copy. This paper will demonstrate the practical aspects of using SourceOECD. The Centre for Documentation and Information (CDI) at the OECD embarked on a radical change of its Internet site in 1999 and since then has offered to its clients a desktop catalogue in HTML with thousands of links to electronic periodicals and relevant Internet sites. A brief demonstration of the CDI’s Intranet site and explanation of its evolution will be of interest to other librarians who are at either at this stage of development or are considering mounting their catalogue onto an Intranet/Internet site

Raggett, Peter

English

E-Lis: Research in Computing and Library and Information Science

Getting information to the public and our users : the OECD Experience

E-LIS repository

168th IFLA Council and General
Conference
August 18-24, 2002
Code Number: 100-129-E
Division Number: V
Professional Group: Government Information and Official Publications
Joint Meeting with: -
Meeting Number: 129
Simultaneous Interpretation: Yes
Getting information to the public & our users: the OECD experience
Peter Raggett
OECD Centre for Documentation & Information
Paris, France
E-mail: peter.raggett@oecd.org
Abstract:
The Organisation for Economic Co-operation and Development (OECD) has opened a web site called
SourceOECD that allows the purchase of its publications over the Internet. SourceOECD has the facility
to allow clients to purchase parts of a publication, for instance a statistical table or even parts of a
database. This allows much better precision for the customers than if they have to purchase the complete
printed or PDF publication, the principle of SourceOECD being that our customers can buy online as
little or as much as they need. It also allows them to download their purchases in advance of receiving a
paper copy. This paper will demonstrate the practical aspects of using SourceOECD.
The Centre for Documentation and Information (CDI) at the OECD embarked on a radical change of its
Internet site in 1999 and since then has offered to its clients a desktop catalogue in HTML with
thousands of links to electronic periodicals and relevant Internet sites. A brief demonstration of the
CDI’s Intranet site and explanation of its evolution will be of interest to other librarians who are at
either at this stage of development or are considering mounting their catalogue onto an Intranet/Internet
site.
2The Organisation for Economic Co-operation and Development (OECD) is a research organisation that
groups 30 member countries sharing a commitment to democratic government and the market economy.
It was founded in 1961 when it took over from its predecessor the Organisation for European Economic
Co-operation which was established in 1948 to administer the Marshall European Recovery Plan. The
organisation does research into and advises governments and policy makers on a wide range of economic
and social issues. 
The purpose of this paper is to examine how the OECD delivers information to its external clients and
then how the OECD’s Centre for Documentation and Information (CDI) delivers information to OECD
agents. 
PART A. Delivery to the Public
Delivery of information
Like any organisation that publishes and disseminates information, the OECD is always seeking ways of
improving delivery of that information to the public. In addition to the sales points in bookshops at the
Paris headquarters and in the offices in Berlin, Bonn, Mexico City, Tokyo and Washington the OECD has
maintained for some years a web site1 and an electronic bookshop where customers can buy publications
online.2
On the web site, researchers can download the free material of which there is a considerable range,
including working papers, statistical tables - such as the Standard Unemployment Rates for member
countries, newsletters, information on conferences and other documents. For priced publications, up till
the year 2000, it was necessary to go to the online bookshop and buy the printed publication.
SourceOECD3
For years, libraries and other customers have been able to take subscriptions to all or a designated area of
printed OECD publications. With the availability of all OECD publications in both printed and PDF
format, it seemed logical to offer customers the possibility of downloading instantly the priced material.
In addition, with an electronic format it is possible to allow customers to obtain a whole publication or
just a section of it, even down to the level of just one table or graph. This facility is important with
publications like the OECD’s which often contain lots of statistical tables and graphs. A customer may
only wish to obtain a table for a particular country or index and may not wish to purchase a 200 page
publication just for that one table. 
So in 2000, the OECD inaugurated an online consultation and ordering system called SourceOECD, the
OECD’s online library of books, periodicals and statistics. The service is not primarily concerned with
making a profit - although it is not free - the first principal for SourceOECD being the easy and user-
friendly dissemination of OECD information. The portal was designed by OECD staff and built by
Ingenta. SourceOECD feeds off the Ingenta database but was specifically designed as a tool for searching
across all formats of OECD publications.
The SourceOECD Internet site
At the Home Page, users will find a quick search and an advanced search facility, or they can enter
SourceOECD by using the links to books, periodicals or statistics. Alternatively, they can select from the
drop down lists covering subject areas, countries, journals etc. If a user selects, for instance, from journals
the latest edition of the OECD Economic Outlook, the resulting list allows the downloading of the whole
3item or individual chapters. The principle is to give the searcher as much flexibility in searching and
access as possible. 
The “smiley” icon by the bibliographic reference indicates if searchers have the right to instantly
download the publication or whether they should click on the link to the OECD’s online bookshop where
they can purchase the it.
As well as books and journals in PDF format, customers can subscribe to databases. If one clicks on
“globalisation” in the statistics drop down menu on the Home Page, the following page gives a brief
description of the data and then allows the researcher to select one of the options from the 4 available for
Inward Investment from Industry. Clicking on “expand” gives more detailed information on that particular
database and clicking on “data availability” indicates the title and extent of the database and allows the
delivery of the data. The customer is then guided through some optional variables and the table requested
then appears on the screen for viewing and printing. 
By clicking on “advanced options” it is possible to specify a format for downloading the data for later
manipulation or inclusion in one’s own personal databases. The options are Excel, the ASCII comma
delimited csv format capable of being imported into most spreadsheet formats, and Beyond 20/20’s ivt
format. This latter software is the standard browsing format for the OECD’s databases available on the
web or on CD-ROM and was chosen for its ease of use for non-specialist users.
Subscriptions to Source OECD
An annual subscription to all OECD publications both print and access to all the PDF files and databases
in SourceOECD costs €17,590 for profit-making organisations. There are various discounts and pricing
structures for non-profit organisations, government bodies, institutions in developing countries and
consortia. More information can be obtained from the OECD sales team 4.
Libraries and SourceOECD
A library can subscribe to SourceOECD providing access for the whole of its parent institution. This
avoids the need to assign individual passwords for patrons as access can be controlled using ranges of IP
addresses. Patrons only need a password if accessing SourceOECD’s data from a PC which falls outside
the institution’s IP range, for instance when accessing from home or whilst travelling. 
As is usual with the case of electronic formats of printed items, the PDF files of OECD publications are
generally available some time in advance of the printed version. Another important facility for libraries is
that periodical issues are archived from January 1998 onwards. 
Amongst the future developments planned for SourceOECD of interest to librarians are:
 the provision of URL’s for individual publications which can be easily incorporated into library
OPACs  which will allow patrons to go directly from the library catalogue to the relevant page in
SourceOECD;
 MARC records for OECD publications which can be downloaded directly into a library’s OPAC;
 OECD in figures, which will allow the downloading of individual graphs and tables from
publications.
 
More information on SourceOECD and libraries can be found by clicking on “Librarians” on the Home
Page.
4PART B The OECD Centre for Documentation Information 
To produce these publications and databases offered to the public, the economists, statisticians and
researchers working at the OECD need to consult a wide range of material produced by researchers and
experts from all over the world. This is where my own section the Centre for Documentation &
Information (CDI) has an important role to play.
The CDI houses a collection of about 60,000 monographs with 150 of those online, and about 2,500
subscriptions to periodicals of which 1800 are available online. For a small library serving a client base of
around two thousand agents, this is a strong concentration on periodicals. In addition, we have 700
monographic series available online.  The economists and statisticians who form the backbone of the
professionals working at the OECD need as up to date information as possible. There is therefore a heavy
emphasis on periodical articles and academic working papers. In addition to our subscriptions to
periodicals and to working papers, each year we also buy in from commercial services like the British
Library and Ingenta some 2500 periodical articles and borrow some 1000 monographs from other
libraries.  
For the past few years, it has been our policy to provide as much information on our clients’ desk tops as
possible – to be as virtual as we can. The CDI seeks, where possible, to provide an electronic version of
publications, which can be consulted by our clients in their own offices. The reasons for this are speed of
delivery, convenience of use, space-saving and the fact that parts of the OECD are housed in annexes
around Western Paris and it is not always possible for our clients to come to our reference room. We
receive about 400 requests for material and information a month and the majority of these arrive by e-
mail. Where we have the material available in electronic format, we can instantly provide an article or a
piece of information, or clients can download the information themselves. Reference staff have access to
a number of tools and databases to assist them in answering our clients’ queries. It is not unusual that we
are under tight time constraints to come up with an answer to a query as OECD staff  do a lot of their
work under strict deadlines. Amongst our most important reference resources is, of course, our own in-
house catalogue.
The catalogue is run on Multilis software and since 1999 is housed on a Unix server with a Z39.50 server
and the Web interface on an NT server allowing access to our catalogue across the OECD’s Intranet.
From the feedback we have had, most of our clients find the catalogue easy to use and appreciate being
able to sit in front of their PCs and search for material without having to come to the CDI.
The principle of the first page of our catalogue is to offer links to all search options from page 1.
Although this may sometimes give a cluttered appearance, I feel personally that it is better than clients
having to click several times to arrive at the search page they are seeking or getting lost in a labyrinth. 
Searches can be performed using:
 Keywords from the title
 Personal or corporate author
 Subject
 Series
 ISBN or ISSN
 Keywords from across all of the above.
“Predefined Searches”
5Using subject terms and document type definitions in the CDI’s catalogue records, it was possible when
the Intranet catalogue was inaugurated to offer “predefined” searches. By this I mean using a definition
such as  “dictionaries” and “Czech language” in the subject fields, the client only has to click on a chosen
language or languages and the record will display without any terms having to be typed in by the
searcher. Similarly by combining a country and “universities” from the subject fields, it is possible to
bring up all the records of the web sites of a particular country’s universities.  This facility of
“predefined” searches proved popular with our clients and so the principle was extended to give further
special searches:
 Planisearch
This is a geographic search, which permits the searcher to select a country and a particular area of interest
such as statistics, central banks, parliament etc.  The method again is by a post co-ordination of terms
from the subject field, combining a country name with a definition of the type of information. Thus, a
searcher may find all the records for Estonian TV channels that have been catalogued by CDI staff. 
 ThémaSearch
The mechanics of ThémaSearch are slightly different from those of PlaniSearch above. Instead of using
Subject terms, the document type has been given a specific theme code and this combined with the
Document type “PER” or “SER” – for periodical or monographic series – allows the retrieval of the
relevant records. For the searcher, however the mechanics behind the post co-ordinated searches may
operate, the method is just to make a couple of choices by clicking on an item in a list or on an icon.  
 Database search
In the catalogue are records for databases, whether on the Internet or on CD-ROM. By indexing each
record as “data base” in the type of document field and combining this with subject terms, it is possible to
offer pre-defined searches.
WWW sites
In our catalogue we have links to some 5000 Internet sites many of which have working papers, articles
or research reports readily available in electronic format, usually PDF.  By incorporating the URL
Internet address in the MARC 856 field, it is possible to offer a direct link to the site from the notice in
the catalogue. The records for Internet sites are delineated by the WWW icon. The catalogue uses several
icons to inform searchers whether records are for printed sources, CD-ROMs, Online items or Internet
sites.
PART C Conclusions
The European Commission’s recent Digicult study comments in the introduction:
In the emerging knowledge society, there will be an increasing demand
for high quality, enriched digital content as life-long learning is no longer
a buzz word and continuous education has already become a must5
Librarians, archivists and museum professionals must therefore manage and exploit digital collections as
efficiently as possible. The demand is there and has been there for some years now. Indeed, one of the
Digicult study’s conclusions is:
6Anchored in national digitisation programmes, cultural heritage
institutions should formulate organisational digitisation policies that
transparently state selection criteria based on:
1) user demands, 
2) the quality of the source material, and 
3) future management of digitised material.6
It was in this spirit of attempting to meet user demands and to deliver quality digital material that
SourceOECD was conceived. The quality of OECD publications has been recognised by governments,
policy makers, academics and experts for many years now. The challenge for the organisation is to exploit
the advantages offered by new technology in delivering information whilst maintaining the high quality of
that information.
Likewise, we who work in the OECD’s Centre for Documentation & Information must strive to continue
to deliver timely and relevant information to the OECD researchers who are our client base. One of our
tasks as I see it, is to relieve the “information overload” of our clients. With so much information now
available on researchers’ desktops, the emphasis must now be on quality rather than quantity. By using
our Intranet catalogue to filter, index and point to useful digital information we are playing our part in
contributing to the quality of work done by OECD staff, and therefore to the quality of the information
that they deliver to the world at large. 
                                                     
1 http://www.oecd.org
2 http://oecdpublications.gfi-nb.com/cgi-bin/oecdbookshop.storefront
3 http://www.sourceoecd.org
4 sales@oecd.org
Address : OECD Paris Centre
2, rue André-Pascal
75775 Paris Cedex 16, France
5 European Commission. Technological Landscapes for Tomorrow's Cultural Economy. Digicult Study.
Brussels : EC, 2002. http://www.salzburgresearch.at/fbi/digicult/index.html. Introduction
6 ibid. Overview of Recommendations.


E-LIS

168th IFLA Council and GeneralConferenceAugust 18-24, 2002Code Number: 100-129-EDivision Number: VProfessional Group: Government Information and Official PublicationsJoint Meeting with: -Meeting Number: 129Simultaneous Interpretation: YesGetting information to the public & our users: the OECD experiencePeter RaggettOECD Centre for Documentation & InformationParis, FranceE-mail: peter.raggett@oecd.orgAbstract:The Organisation for Economic Co-operation and Development (OECD) has opened a web site calledSourceOECD that allows the purchase of its publications over the Internet. SourceOECD has the facilityto allow clients to purchase parts of a publication, for instance a statistical table or even parts of adatabase. This allows much better precision for the customers than if they have to purchase the completeprinted or PDF publication, the principle of SourceOECD being that our customers can buy online aslittle or as much as they need. It also allows them to download their purchases in advance of receiving apaper copy. This paper will demonstrate the practical aspects of using SourceOECD.The Centre for Documentation and Information (CDI) at the OECD embarked on a radical change of itsInternet site in 1999 and since then has offered to its clients a desktop catalogue in HTML withthousands of links to electronic periodicals and relevant Internet sites. A brief demonstration of theCDI’s Intranet site and explanation of its evolution will be of interest to other librarians who are ateither at this stage of development or are considering mounting their catalogue onto an Intranet/Internetsite.2The Organisation for Economic Co-operation and Development (OECD) is a research organisation thatgroups 30 member countries sharing a commitment to democratic government and the market economy.It was founded in 1961 when it took over from its predecessor the Organisation for European EconomicCo-operation which was established in 1948 to administer the Marshall European Recovery Plan. Theorganisation does research into and advises governments and policy makers on a wide range of economicand social issues. The purpose of this paper is to examine how the OECD delivers information to its external clients andthen how the OECD’s Centre for Documentation and Information (CDI) delivers information to OECDagents. PART A. Delivery to the PublicDelivery of informationLike any organisation that publishes and disseminates information, the OECD is always seeking ways ofimproving delivery of that information to the public. In addition to the sales points in bookshops at theParis headquarters and in the offices in Berlin, Bonn, Mexico City, Tokyo and Washington the OECD hasmaintained for some years a web site1 and an electronic bookshop where customers can buy publicationsonline.2On the web site, researchers can download the free material of which there is a considerable range,including working papers, statistical tables - such as the Standard Unemployment Rates for membercountries, newsletters, information on conferences and other documents. For priced publications, up tillthe year 2000, it was necessary to go to the online bookshop and buy the printed publication.SourceOECD3For years, libraries and other customers have been able to take subscriptions to all or a designated area ofprinted OECD publications. With the availability of all OECD publications in both printed and PDFformat, it seemed logical to offer customers the possibility of downloading instantly the priced material.In addition, with an electronic format it is possible to allow customers to obtain a whole publication orjust a section of it, even down to the level of just one table or graph. This facility is important withpublications like the OECD’s which often contain lots of statistical tables and graphs. A customer mayonly wish to obtain a table for a particular country or index and may not wish to purchase a 200 pagepublication just for that one table. So in 2000, the OECD inaugurated an online consultation and ordering system called SourceOECD, theOECD’s online library of books, periodicals and statistics. The service is not primarily concerned withmaking a profit - although it is not free - the first principal for SourceOECD being the easy and user-friendly dissemination of OECD information. The portal was designed by OECD staff and built byIngenta. SourceOECD feeds off the Ingenta database but was specifically designed as a tool for searchingacross all formats of OECD publications.The SourceOECD Internet siteAt the Home Page, users will find a quick search and an advanced search facility, or they can enterSourceOECD by using the links to books, periodicals or statistics. Alternatively, they can select from thedrop down lists covering subject areas, countries, journals etc. If a user selects, for instance, from journalsthe latest edition of the OECD Economic Outlook, the resulting list allows the downloading of the whole3item or individual chapters. The principle is to give the searcher as much flexibility in searching andaccess as possible. The “smiley” icon by the bibliographic reference indicates if searchers have the right to instantlydownload the publication or whether they should click on the link to the OECD’s online bookshop wherethey can purchase the it.As well as books and journals in PDF format, customers can subscribe to databases. If one clicks on“globalisation” in the statistics drop down menu on the Home Page, the following page gives a briefdescription of the data and then allows the researcher to select one of the options from the 4 available forInward Investment from Industry. Clicking on “expand” gives more detailed information on that particulardatabase and clicking on “data availability” indicates the title and extent of the database and allows thedelivery of the data. The customer is then guided through some optional variables and the table requestedthen appears on the screen for viewing and printing. By clicking on “advanced options” it is possible to specify a format for downloading the data for latermanipulation or inclusion in one’s own personal databases. The options are Excel, the ASCII commadelimited csv format capable of being imported into most spreadsheet formats, and Beyond 20/20’s ivtformat. This latter software is the standard browsing format for the OECD’s databases available on theweb or on CD-ROM and was chosen for its ease of use for non-specialist users.Subscriptions to Source OECDAn annual subscription to all OECD publications both print and access to all the PDF files and databasesin SourceOECD costs €17,590 for profit-making organisations. There are various discounts and pricingstructures for non-profit organisations, government bodies, institutions in developing countries andconsortia. More information can be obtained from the OECD sales team 4.Libraries and SourceOECDA library can subscribe to SourceOECD providing access for the whole of its parent institution. Thisavoids the need to assign individual passwords for patrons as access can be controlled using ranges of IPaddresses. Patrons only need a password if accessing SourceOECD’s data from a PC which falls outsidethe institution’s IP range, for instance when accessing from home or whilst travelling. As is usual with the case of electronic formats of printed items, the PDF files of OECD publications aregenerally available some time in advance of the printed version. Another important facility for libraries isthat periodical issues are archived from January 1998 onwards. Amongst the future developments planned for SourceOECD of interest to librarians are: the provision of URL’s for individual publications which can be easily incorporated into libraryOPACs  which will allow patrons to go directly from the library catalogue to the relevant page inSourceOECD; MARC records for OECD publications which can be downloaded directly into a library’s OPAC; OECD in figures, which will allow the downloading of individual graphs and tables frompublications. More information on SourceOECD and libraries can be found by clicking on “Librarians” on the HomePage.4PART B The OECD Centre for Documentation Information To produce these publications and databases offered to the public, the economists, statisticians andresearchers working at the OECD need to consult a wide range of material produced by researchers andexperts from all over the world. This is where my own section the Centre for Documentation &Information (CDI) has an important role to play.The CDI houses a collection of about 60,000 monographs with 150 of those online, and about 2,500subscriptions to periodicals of which 1800 are available online. For a small library serving a client base ofaround two thousand agents, this is a strong concentration on periodicals. In addition, we have 700monographic series available online.  The economists and statisticians who form the backbone of theprofessionals working at the OECD need as up to date information as possible. There is therefore a heavyemphasis on periodical articles and academic working papers. In addition to our subscriptions toperiodicals and to working papers, each year we also buy in from commercial services like the BritishLibrary and Ingenta some 2500 periodical articles and borrow some 1000 monographs from otherlibraries.  For the past few years, it has been our policy to provide as much information on our clients’ desk tops aspossible – to be as virtual as we can. The CDI seeks, where possible, to provide an electronic version ofpublications, which can be consulted by our clients in their own offices. The reasons for this are speed ofdelivery, convenience of use, space-saving and the fact that parts of the OECD are housed in annexesaround Western Paris and it is not always possible for our clients to come to our reference room. Wereceive about 400 requests for material and information a month and the majority of these arrive by e-mail. Where we have the material available in electronic format, we can instantly provide an article or apiece of information, or clients can download the information themselves. Reference staff have access toa number of tools and databases to assist them in answering our clients’ queries. It is not unusual that weare under tight time constraints to come up with an answer to a query as OECD staff  do a lot of theirwork under strict deadlines. Amongst our most important reference resources is, of course, our own in-house catalogue.The catalogue is run on Multilis software and since 1999 is housed on a Unix server with a Z39.50 serverand the Web interface on an NT server allowing access to our catalogue across the OECD’s Intranet.From the feedback we have had, most of our clients find the catalogue easy to use and appreciate beingable to sit in front of their PCs and search for material without having to come to the CDI.The principle of the first page of our catalogue is to offer links to all search options from page 1.Although this may sometimes give a cluttered appearance, I feel personally that it is better than clientshaving to click several times to arrive at the search page they are seeking or getting lost in a labyrinth. Searches can be performed using: Keywords from the title Personal or corporate author Subject Series ISBN or ISSN Keywords from across all of the above.“Predefined Searches”5Using subject terms and document type definitions in the CDI’s catalogue records, it was possible whenthe Intranet catalogue was inaugurated to offer “predefined” searches. By this I mean using a definitionsuch as  “dictionaries” and “Czech language” in the subject fields, the client only has to click on a chosenlanguage or languages and the record will display without any terms having to be typed in by thesearcher. Similarly by combining a country and “universities” from the subject fields, it is possible tobring up all the records of the web sites of a particular country’s universities.  This facility of“predefined” searches proved popular with our clients and so the principle was extended to give furtherspecial searches: PlanisearchThis is a geographic search, which permits the searcher to select a country and a particular area of interestsuch as statistics, central banks, parliament etc.  The method again is by a post co-ordination of termsfrom the subject field, combining a country name with a definition of the type of information. Thus, asearcher may find all the records for Estonian TV channels that have been catalogued by CDI staff.  ThémaSearchThe mechanics of ThémaSearch are slightly different from those of PlaniSearch above. Instead of usingSubject terms, the document type has been given a specific theme code and this combined with theDocument type “PER” or “SER” – for periodical or monographic series – allows the retrieval of therelevant records. For the searcher, however the mechanics behind the post co-ordinated searches mayoperate, the method is just to make a couple of choices by clicking on an item in a list or on an icon.   Database searchIn the catalogue are records for databases, whether on the Internet or on CD-ROM. By indexing eachrecord as “data base” in the type of document field and combining this with subject terms, it is possible tooffer pre-defined searches.WWW sitesIn our catalogue we have links to some 5000 Internet sites many of which have working papers, articlesor research reports readily available in electronic format, usually PDF.  By incorporating the URLInternet address in the MARC 856 field, it is possible to offer a direct link to the site from the notice inthe catalogue. The records for Internet sites are delineated by the WWW icon. The catalogue uses severalicons to inform searchers whether records are for printed sources, CD-ROMs, Online items or Internetsites.PART C ConclusionsThe European Commission’s recent Digicult study comments in the introduction:In the emerging knowledge society, there will be an increasing demandfor high quality, enriched digital content as life-long learning is no longera buzz word and continuous education has already become a must5Librarians, archivists and museum professionals must therefore manage and exploit digital collections asefficiently as possible. The demand is there and has been there for some years now. Indeed, one of theDigicult study’s conclusions is:6Anchored in national digitisation programmes, cultural heritageinstitutions should formulate organisational digitisation policies thattransparently state selection criteria based on:1) user demands, 2) the quality of the source material, and 3) future management of digitised material.6It was in this spirit of attempting to meet user demands and to deliver quality digital material thatSourceOECD was conceived. The quality of OECD publications has been recognised by governments,policy makers, academics and experts for many years now. The challenge for the organisation is to exploitthe advantages offered by new technology in delivering information whilst maintaining the high quality ofthat information.Likewise, we who work in the OECD’s Centre for Documentation & Information must strive to continueto deliver timely and relevant information to the OECD researchers who are our client base. One of ourtasks as I see it, is to relieve the “information overload” of our clients. With so much information nowavailable on researchers’ desktops, the emphasis must now be on quality rather than quantity. By usingour Intranet catalogue to filter, index and point to useful digital information we are playing our part incontributing to the quality of work done by OECD staff, and therefore to the quality of the informationthat they deliver to the world at large.                                                      1 http://www.oecd.org2 http://oecdpublications.gfi-nb.com/cgi-bin/oecdbookshop.storefront3 http://www.sourceoecd.org4 sales@oecd.orgAddress : OECD Paris Centre2, rue André-Pascal75775 Paris Cedex 16, France5 European Commission. Technological Landscapes for Tomorrow's Cultural Economy. Digicult Study.Brussels : EC, 2002. http://www.salzburgresearch.at/fbi/digicult/index.html. Introduction6 ibid. Overview of Recommendations.

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