Information Service Systems Innovation (ISSI) Research Group, Universiti Teknologi Malaysia
Abstract
The implementation of the Business Intelligence (BI) dashboard in the manufacturing organizations has shown an upward trend. As more and more manufacturing data is generated, there is a problem of the most important information that is needed by the organization is hidden and unseen. The dashboard has helped to overcome this problem where it is used to display the most important information that is needed by the organization in a single view. The dashboard used in those manufacturing organizations has its own characteristics to serve its purpose. This paper will review the previous literatures related to the implementation of dashboard in the manufacturing organizations and to find out the common characteristics that serve the manufacturing organizations’ needs, as well as the type of dashboard that is commonly used. The review shows that the characteristics of dashboard needed by most of the manufacturing organizations have to be in real-time, include historical and future data (if possible) and include colorful graphs and charts for better visual. The operational dashboard is the most commonly used in the manufacturing industry. With the dashboard features discussed, hopefully it could built up confidence for future study on the characteristics to consider during the development of the dashboard for usage in a manufacturing organization
