"Language at Work: Analysing Language Use in Work, Education, Medical and Museum Contexts", Edited by Helen de Silva Joyce Newcastle upon Tyne, Cambridge Scholar Publishing, 2016, pp. 277

Abstract

The reviewed volume "Language at Work" explores the language used in a variety of workplace contexts ranging from call centres through secondary schools and hospitals to museums. Written, spoken and/or multimodal texts are analysed, with a view to investigating how professionals communicate with their colleagues, costumers, students, patients or visitors. The majority of the thirteen contributions concern private or public contexts in Australia. Eleven of them draw on the theoretical framework of Systemic Functional Linguistics (SFL). The book consists of four parts. Part 1 refers to three different workplace contexts, Part 2 to education contexts, Part 3 to medical contexts and Part 4 to museum contexts