Upsell_Downsell_Follow_up_Survey_-_Brands_Removed – Supplemental material for Assessing the Customer-Based Impact of Up-Selling Versus Down-Selling

Abstract

<p>Supplemental material, Upsell_Downsell_Follow_up_Survey_-_Brands_Removed for Assessing the Customer-Based Impact of Up-Selling Versus Down-Selling by Tim Norvell, Piyush Kumar, and Sunil Contractor in Cornell Hospitality Quarterly</p