The research reported in this paper aims to get a better\ud
understanding of how the implementation process of\ud
enterprise systems (ES) can be managed, by studying the\ud
process from an organisational perspective. A review of\ud
the literature on previous research in ES implementation\ud
has been carried out and the state of the art of ES\ud
implementation research is defined. Using several body of\ud
literature, an organisational view on ES implementation is\ud
described, explaining that ES implementation involves\ud
challenges from triple domain, namely technological\ud
challenge, business process related challenge, and\ud
organisational challenge. Based on the defined state of the\ud
art and the organisational view on ES implementation\ud
developed in this research, a research framework is\ud
presented, addressing the project as well as the postproject\ud
stage, and a number of essential issues within the\ud
stages. System alignment, knowledge acquisition, change\ud
mobilisation are the essntial issues to be studied in the\ud
project stage while institutionalisation effort and\ud
continuous improvement facilitation are to be studied in\ud
the post-project stage. Case studies in Indonesian\ud
companies are used to explain the framework
