This paper presents a service-oriented design approach that allows one to relate services modelled at different levels of granularity during a design process, such as business and application services. To relate these service models we claim that a 'concept gap' and an 'abstraction gap' need to be bridged. The concept gap represents the difference between the conceptual models used to construct service models by different stakeholders involved in the design process. The abstraction gap represents the difference in abstraction level at which service models are defined. Two techniques are presented that bridge these gaps. Both techniques are based on the Interaction System Design Language (ISDL). The paper illustrates the use of both techniques through an example
