To ID or Not to ID

Abstract

“And now can I have the last four digits of your Social? Then we’ll both know each other.” A cloud of anger swept over me. I glanced up from my computer, blinked, and then elected to continue with my work. I gave the man his money and receipt and sent him on his merry way. He transformed into a veritable ray of sunshine for the other tellers, calling, “have a nice day!” as he left. [excerpt