At this present economical situation micro and small businesses have no resources, energy and also no time for building up and sustaining expensive process-optimalising and improving systems. Rationalisation of business procedures is simple, and can be achieved by using cheap instruments. Involving an outside advisor is not needed, and also not necessary to invest in expensive softwares. Setting up a team which takes part in the process is sufficient. We are modeling this present process and revealing the failures by using FMEA failure mode and effect analising method on the process. After that we make steps to resolve failures. Then we are modeling this new, revised process, making analisys with stochastic methods on its elements, the results of which can be compared with the upshots of the basic process. With the help of this, it clearly seems what the effects are on the process recommended by the FMEA. With this universal method system any process, not only logistical and manufacturing, but also administrative procedures can be rationalised. In this article I am introducing the use of this method through the shakeout of the supply procedure of Partner-Point Commercial and Service Ltd
