Martin, Simona Cristina

English

Martin Simona Cristina

University of Szeged

Agrár- és Vidékfejlesztési Szemle 2009. vol. 4. (1) 95 QUALITY AND EFFICIENCY IN TOURISM SERVICES MARTIN SIMONA CRISTINA, CSOSZ IOAN, MARINAU CALINA, CIOLAC RAMONA Faculty of Farm Management, Timisoara (Romania) simi con@yahoo.it ABSTRACT - Quality and Efficiency in Tourism Services By their nature, tourist services would be creating conditions for restoring capacity physical body, while the party pleasant and informative leisure time, also, they must be designed so that the consumption their tourist would be achieve more information, knowledge habits and even us. Only thus it can be spoken of a content service tourist according with the modern age with the requirements of contemporary tourist. Specificity in the sphere of tourism and services resulting from the way in which achieve some of its defining trasaturile such as dynamism, mobility, capacity to adapt to the each consumer-tourist. Prin natura lor, serviciile turistice trebuie sa creeze conditii pentru refacerea capacitatii fizice a organismului, simultan cu petrecerea placuta §i instructive a timpului liber; de asemenea, ele trebuie concepute astfel incat in urma consumarii lor, turistul trebuie sa dobandeasca un plus de informatii, cuno§tinte §i chiar deprinderi noi. Numai astfel se poate vorbi de un continut al prestatiei turistice in concordanta cu cerintele epocii moderne, cu exigentele turistului contemporan. Specificitatea turismului in sfera serviciilor decurge §i din modul in care se realizeaza unele din trasaturile sale defmitorii, cum ar fi: dinamismul, mobilitatea, capacitatea de adaptare la cerintele fiecarui consumator-turist. Keywords: tourist services, tourism consumption, tourist activities Cuvinte cheie: servicii turistice, consum turistic, activitati turistice 

Quality and efficiency in tourism services

http://acta.bibl.u-szeged.hu/13156/1/agrarszemle_2009_001_095.pdf

Quality and efficiency in tourism services

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