In this project, English is analysed as an international language and vehicle of communication in the tourist industry, especially in hotel industry and means of transports: air transport, water-based transport and rail transportation. It is studied to what extent English is used by professional people in the sector and by inbound tourists, find out what is their level. Oral and written skills, departments and communication codes are analysed in order to verify the kind of English necessary to communicate in the service sector.Universidad de Sevilla. Grado en Turism
