Academic libraries are facing a piquant situation and unforeseen challenges in this
age of information technology. They are reeling under pressure to fulfill their obligation of
meeting the diverse information needs of their stakeholders. The rapid implementation of
information technology in all areas of life, including libraries, has led to concerns about
how information technology transforms the nature and quality of work. What is the impact
of information technology on simplifying the service functions?. Library, office, and
industrial automation research have shown that the impact of technology depends on how
and why it is used, rather than on the technology itself. Library management systems are
commonly used in all educational related institutes. Many commercial products are
available. However, many institutions may not be able to afford the cost of using
commercial products or may not get satisfaction in customization facilities available.
Alternatively, the institution itself can take a decision to develop its library management
system software using its own expertise. Library management system is a modern
innovation that is expected to help in the circulation registration of processed books and
register users. A case study is undertaken at SIMS library to know the effect of automation
on the quality of providing library services, user satisfaction of library services, the
effective automation of work, and the control of library functions. This paper discusses the
impact of the automated system on staff, job satisfaction, and client relations. Results
showed that the developed system made a significant impact on the quality library service
management
