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Measuring dispersion in the context of ordered qualitative scales

Abstract

Producción CientíficaThe main purpose of this contribution is to measure the dispersion associated with the different results of a variable when they form a set of linguistic terms obtained after examining different qualities of people, services, etc, ordered, but with a non-homogeneous and non-quantifiable distance between the linguistic terms.Ministerio de Economía, Industria y Competitividad (project ECO2016-77900-P

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