Introduction: Emotional intelligence capabilities play a key role
in determining an individual’s success in health care organizations.
These skills enable individuals to think properly in difficult conditions
and prevent wasting emotions such as anger, anxiety and fear
and thus calm themselves and open new gateways for insight and
self reflection and creative ideas. Therefore, considering the undeniable
role of emotional intelligence in the success of nurses is very
important.
Aim:The purpose of this study is that emotional intelligence and
nursing response What is the use?
Method: This study is a systematic review, with using key words
education, emotional intelligence and nursing, among about 100
research and review papers in Persian and English in the field of
nursing and health, has been used electronic databases CINAHL
،science direct ،Ovid ،Scopus ، SID ، Magiran ،Pubmed , Google
scholar and 30 article assessed finally. This study has been in 15-
year period from 1997 to 2012. Finally, 30 articles in Persian and
English, include keywords, which were peer review published in ISI
journals, were selected and assessed.
Results: The results of this study show that emotional intelligence
training is considered as a revolution and vital need in nursing, because
it creates a sustainable guideline for developing creativity in
the nurse-client relationship and widens personal and professional
limits and leads to the wise control of relationships between the nurse
and the patient, and causes the nurse to have a human viewpoint
about the patient, Hence, emotional intelligence training should be
incorporated in nursing programs.
Conclusion: : Analysis of results of studies indicate that emotional
intelligence to gain skills, with a tremendous impact in improving
services to patients, families and entire communities will not only
prevent loss of financial resources But fundamental changes in perspective
and attitude of nurses towards patients, and their jobs as a
professional skill, creates, can also promote and enhance the profession.
Therefore, to gain emotional intelligence skills for nurses, is
need for nowadays nursing and requirements of today’s professional
activities related to nursing personnel and other employees in the
health system. Nursing managers obtain EQ skills, with a tremendous
impact in improving the services provided to patients, families
and the entire community will not only prevent the waste of financial
and human resources professionals is improving
