Effect of the nursing process using via "accessible care cards" on the patients'
satisfaction of nursing care in intensive care units of Golestan Hospital, Ahvaz
Background and aims: Nursing process is performance Standard for nursing cares. According to their conditions and facilities, various centers can choose and implement a nursing process that is more efficient for them. This study was aimed to determine the effect of nursing process the way "accessible care cards" on patients' satisfaction from care in intensive care units.
Methods: This is a cross-sectional interventional study with plan case-control study that was conducted in Golestan hospital in Ahwaz in 2014. Considering the inclusion criteria and available sampling method, a total of 38 controls and 38 cases were selected for the intervention group were evaluated. Data were collected questionnaire made by researcher, which was assess the scientific validity, the content validity method were used validated. As well as its reliability using Cronbach's alpha test (α= 0.9) was determined. Intervention was conducted by accessible care cards in nursing process for two weeks and its impact on patient satisfaction was measured. The control group was routine care. The collected data was analyzed by SPSS 19 and statistical tests. Descriptive statistics such as mean, and standard deviation was used. Chi-square test, Mann-whitney and t-test were used to compare groups.
Results: Results showed that 28.90% of patients in the control group had great satisfaction of care, while the 97.36% of patients in the intervention group reported nearly excellent satisfaction. The observed difference in patients' satisfaction with nursing care in both the experimental and control group was statistically significant (P<0.001).
Conclusion: Implementation of nursing process, in a manner of available cards led to an increase in patient satisfaction compared with the routine manner and the use of these cards makes the nursing process of a greater degree of mental state, to objectively state, that can help in saving a lot of time for nurses
