Electronic Government implementation and
adoption of its services are in early stage in many
developing countries. The fruitful outcome of this
effort not only depends on the government side but
also the citizen’s side as well. This study amended and
used Unified Theory of Acceptance and Use of
Technology (UTAUT) model to identify the factors
influencing citizens’ adoption of electronic government
and moderating effect of citizens’ internet experience.
University students from Sri Lanka were the
participants of the study. The real data disclosed that
factors such as performance expectancy, effort
expectancy and social influence determine the
participants’ behavioural intention to use electronic
government services, and these factors are influenced
by the participants’ internet experienc
