Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementIt is rare to find nowadays a business methodology that does not involve any kind of
technology, whether in the research or development phases. One methodology that rises
above the others when it comes to business processes is BPM. This type of methodology when
added a specific software with BPMS integrated becomes highly beneficial to implement.
Nevertheless, there are always flaws and gaps that could be filled. On the other hand,
software development companies have grown exponentially since the digital transformation
was accepted. One reason for that is the working methodology these types of companies
follow, as they are known as Agile companies. What this document aims to present is enough
artefacts and pros for Scrum, an Agile framework, to rule BPMS projects and minimize the
current failures.
This dissertation follows a design science research approach to apply multiple analytical
methods and perspectives to create an artefact. The type of evidence within this methodology
is a systematic literature review, to attain insights into the current state-of-the-art research
of BPMS projects and Scrum. Thereby, the systematic literature review shall be used to
pinpoint, analyse, and comprehend the obtainable empirical studies and research questions.
This approach supports the main goal of this dissertation, to develop and propose evidencebased
practise guidelines for the implementation of the Scrum framework on BPMS projects
strategy
