Organizational transformation through knowledge management : an internship at Luxembourg-slovenian business club

Abstract

Internship Report presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business IntelligenceThe purpose of this report is to describe a five month internship that the student did at the Slovenian non-profit organization Luxembourg-Slovenian Business Club (LSBC). This internship report stands as partial requirement for obtaining the Master Degree in Information Management with specialization in Knowledge Management and Business Intelligence. Methodologies and the framework followed were largely based on knowledge acquired through the guidance of Nova IMS Information Management Master. The main objective of this internship was to better understand the impact of information on a business context and how to foment a knowledge-based environment. In-depth, the aim was determining the information flow as it stands, identify bottlenecks and help growing a knowledge creation culture while shortening the gap inside the organization and between the organization and its members (both individuals and organizations). The main areas affected by this internship were Knowledge Management, Information Systems and Enterprise 2.0. This report starts by giving an introduction to context and goals where the internship is inserted upon, followed by a detailed description of the background of the organization itself. After this section, it follows literature background focused on Knowledge Management areas - all subjects that were relevant for the internship practical work. Subsequently, an explanation of the of internship objectives and the path to achieve them is further discussed. Also, a presentation of the completed tasks results, followed by a critical opinion about them. Finally, possible future work endeavours that can follow up this project are then present as well as a pragmatic reflexion of the internship. As a result of this report, improvements in information handling and some applied methodologies regarding Knowledge Management will be integrated in the organization. Hopefully, it will also bring to this organization new opportunities to develop business, to establish new partnerships while simultaneously expanding LSBC network of contacts

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