Dissertação apresentada na Faculdade de Ciências e Tecnologia da Universidade Nova de Lisboa para obtenção do grau de Mestre em Engenharia Electrotécnica e de ComputadoresOver the years, collaboration between humans and organizations have been increasing and becoming vital to face new challenges and achieve the greatest common goals.
The development of new technologies and internet capabilities promoted the emergence of new collaboration types, i.e., collaboration using software connected through internet (Collaborative Workspaces software). The use of the internet amplifies the range of action and the speed of communication among the actors involved in a collaboration.
The collaboration amongst organizations is project-oriented (the common goal is to deal with projects) where several actors involved in the collaboration share their knowledge with each other. These actors are, indeed, the knowledge holders and the system which supports the collaboration has to collect and assess the knowledge from them. For this reason, this thesis aims to design and implement a software infrastructure to capture and capitalize the knowledge created over several projects.
Such software is human-centered and has an autonomous, proactive and reactive behaviour to handle all users‟ needs. This software promotes its own continuous learning by analysing humans‟ behaviour over several projects, extracting information from that behaviour, and having Context-awareness. Additionally, it relies on Data mining technologies and semantic services, in order to provide a continuous monitoring of the whole project during its life cycle.
The software developed is called “Companion” and has been assessed as a part of the CoSpaces Integrated Project
