This paper presents our experience on a real case of applying an indoor localization system formonitoringolderadultsintheirownhomes. Sincethesystemisdesignedtobeusedbyrealusers, therearemanysituationsthatcannotbecontrolledbysystemdevelopersandcanbeasourceoferrors. This paper presents some of the problems that arise when real non-expert users use localization systems and discusses some strategies to deal with such situations. Two technologies were tested to provide indoor localization: Wi-Fi and Bluetooth Low Energy. The results shown in the paper suggest that the Bluetooth Low Energy based one is preferable in the proposed task