The power of trust in organizations: two studies on the importance of building trusting relationships in organizational setting

Abstract

Treball Final de Grau en Administració d'Empreses. Codi: AE1049. Curs 2018-2019New forms of work require approaches and methods that generate a work climate based on trust. For this reason, this research aims to analyze first the consequences of the trust of the managers in the subordinates on variables such as participation or motivation. To this end, the data from the sixth survey "National Survey of Working Conditions" was used. The results obtained show that trust in employees improves participation and motivation processes in companies. Second, a bidirectional theoretical model is proposed which aims to analyze how trust is related to relevant variables such as innovation, the common welfare, leadership style and organizational structure. A model that shows how trust can improve the functioning of the organization and the well-being of agents. These two studies highlight the importance of building relationships of trust in organizations

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