Multileaved comparison methods generalize interleaved comparison methods to
provide a scalable approach for comparing ranking systems based on regular user
interactions. Such methods enable the increasingly rapid research and
development of search engines. However, existing multileaved comparison methods
that provide reliable outcomes do so by degrading the user experience during
evaluation. Conversely, current multileaved comparison methods that maintain
the user experience cannot guarantee correctness. Our contribution is two-fold.
First, we propose a theoretical framework for systematically comparing
multileaved comparison methods using the notions of considerateness, which
concerns maintaining the user experience, and fidelity, which concerns reliable
correct outcomes. Second, we introduce a novel multileaved comparison method,
Pairwise Preference Multileaving (PPM), that performs comparisons based on
document-pair preferences, and prove that it is considerate and has fidelity.
We show empirically that, compared to previous multileaved comparison methods,
PPM is more sensitive to user preferences and scalable with the number of
rankers being compared.Comment: CIKM 2017, Proceedings of the 2017 ACM on Conference on Information
and Knowledge Managemen