Pengembangan Penilaian Kinerja Kepala Bagian dengan Menggunakan Metode Fuzzy Ahp dan Rating Scale (Studi Kasus di PT Nyonya Meneer)

Abstract

One of the most important of resources into doing company activity is human resources. PT Nyonya Meneer wants to make a good commitment to increase raw material quality and employees to be better for future. The purpose of this research is to find out criteria weighs using Fuzzy Analytical Hierarchy Process and get sections chief score using Rating Scale method. The weights of performance appraisal criteria were skill (0,416), managerial (0,087), discipline (0,269), and maturity (0,228).The weights of performance appraisal sub – criteria were distinct (0,059), past experiences (0,080), responsibility (0,057), planning (0,058), proactive (0,051), critical (0,045), thorough (0,066), coordination (0,012), leadership (0,014), teamwork (0,033), developing others (0,014), directiveness (0,014), dicipline (0,175), punctually time (0,094), self – control (0,151), and self confidence (0,338).Performance appraisal of 18 sections chief where production chief gets B and it is high performance but 17 sections chief get C, it is standard performance. Sections chief can be pushed to increase that performance until the results that held, could get A (very high performance) with giving motivation and trainin