Role of Cultural Intelligence and Job Satisfaction in Predicting Organizational Commitment of Nurses: a case study

Abstract

Background & Objectives: Organizational commitment, cultural intelligence and job satisfaction are important factors in nursing profession. Improvement of these factors leads to the improvement of organizational productivity and the quality of health care services. The aim of this research was to investigate the role of cultural intelligence and job satisfaction in predicting organizational commitment among hospital staff. Methods: This descriptive- analytical study was performed on 214 nurses in a selected hospital. Subjects were selected through randomized sampling. Data collection tools were Organizational Commitment Questionnaire (9 Questions), Cultural Intelligence Questionnaire (20 Questions), and Job Satisfaction Questionnaire (3 Questions). Data were analyzed through SPSS20 and using descriptive and inferential statistics (Pearson correlation coefficient and regression analysis). Results: From all, 83.2% of the nurses were female and 68.2% of them had less than 1o years work experience. Cultural intelligence and job satisfaction showed significant relationship with organizational commitment (P<0.05). The results showed that cultural intelligence and job satisfaction could predict 36 percent of organizational commitment variance. Conclusion: According to the results of the study, it is necessary to pay attention to this issue in educational and management planning to improve the quality of health care services and increase the satisfaction of staff and patients. Key¬words: Cultural Intelligence, Job Satisfaction, Organizational Commitment, Clinical staff Citation: Ladan Fata F, Atefe Zabihi Zazoly A, Mahna Gholami M, Hazrati H. Role of Cultural Intelligence and Job Satisfaction in Predicting Organizational Commitment of Nurses: a case study. Journal of Health Based Research 2017; 3(1): 87-97