The importance of the tools that facilitate organizational learning has traditionally
been outlined in the literature. Information Technologies (ITs) are considered
as common facilitating tools for all learning agents by researches and practitioners.
Our study focuses on the question what ITs are essential for
organizational learning and how they actively contribute to the business results
(operative and financial). The results exhibit that the use of databases generates
larger sales volumes and better operative results. Companies with low profits
tend to use Internet more often and this use improves operative results. Also the
use of the electronic mail increases the sales volume
