ENGAGEMENT MATTERS: An exploration of public engagement and its futures in Toronto

Abstract

As public engagement gains momentum as a mechanism for engaging residents in a changing political climate, its effectiveness is more important than ever. This study, divided into three volumes, explores matters related to public engagement for city-building decisions. Volume 1 is a primer on public engagement, meant to support municipal public servants to understand the basics of public engagement. This Volume is informed by user and expert interviews, ethnographic observation, and system mapping tools conducted during the first phase of this research. Volume 2 builds on insights developed during the first phase of this research, to explore the futures of public engagement in 2033 using strategic foresight. Written for public servants familiar with the field of public engagement, Volume 2 is an exploration of key trends impacting the futures of public engagement and possible future scenarios. These scenarios were developed using a collective scenario process, which Volume 3 describes in detail, in the hopes that foresight and public engagement practitioners might find use in iterating and utilizing this process to explore participatory future-focused conversations

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