Scheduling Technicians for System Monitoring

Abstract

Intel Corporation is a multinational corporation which focuses mainly on cloud computing, data centers, Internet of Things, and PC solutions which helps powering the smart and connected digital world we live in. Intel’s headquarter is in Santa Clara, and has many campuses in US and all around the world. It is the world’s largest and highest valued semiconductor chip maker in the market and supplies processors for computer system manufacturer such as Apple, Lenovo, HP, Dell etc. The LIWS (Liquid Industrial Waste System) waste department helps monitors and treats the waste from different types of machines which serves its own valuable purpose respectively. The department consist of shifts which deals allocating required number of Operations Technicians and Engineering Technicians every week. The responsibility of these technicians are as follows Operations Technicians: Assist in inspections, repairs, or preventive maintenance of equipment or units. Compile delivery and receipt data and submit it electronically. Perform tasks in the field or in the facility, and respond to emergency calls. Engineering Technician: An engineering technician has understanding of engineering concepts. Helps assist engineers and technologist in projects and other development

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