Liang, Roger H.

NASA Technical Reports Server

IT Asset Management Working Group Meeting
Electronic and Information
Technology Accessibility
And
IT Asset Management (ITAM)
KSC
Roger H. Liang
Information Technology and Communication Services Directorate
1
https://ntrs.nasa.gov/search.jsp?R=20110015653 2019-08-30T17:16:01+00:00Z
Agenda
• Purpose
• Rehabilitation Action of 1973
• Rehabilitation Action of 1973 and NASA
• Kennedy Space Center History
• Agency Policy Requirements
• Assistive Technology and Disability Types
• Accessibility Notion
• Notional View of the Accessibility Space at KSC
• Section 508 Applicability to ITAM activities
• Back-up charts
2
Purpose
To discuss and understand the Section 508
Policy implications on IT Asset Management
~ Legal requirements
~ Due diligent and care. in IT asset acquisitions
3
Rehabilitation Act of 1973
• Integral part of American Civil Rights Law
• The spirit of the Rehabilitation Act - "The Rehabilitation Act prohibits
discrimination on the basis of disability in programs conducted by Federal
agencies, in programs receiving Federal financial assistance, in Federal
employment, and in the employment practices of Federal contractors. The
standards for determining employment discrimination under the
Rehabilitation Act are the same as those used in title I of the Americans with
Disabilities Act. (ADA)"
- ADA Title I Employment - Prohibits discrimination in recruitment, hiring,
promotions, training, pay, social activities, and other privileges of employment
• Enforcement processes
- Complaint
- Mediation
- Litigation - Post-hiring, "rights-to-sue" permission is not required from EEOC
• Public law and compliance is mandatory
4
Rehabilitation Act of 1973 and NASA
• Access For People with Disability
Sections Relevant to NASA
» Section 501 requires affirmative action and nondiscrimination in
employment by Federal agencies of the executive branch" - Pre-Hiring
considerations such as: position descriptions, physical requirements and
limitations ...
» Section 503 requires affirmative action and prohibits employment
discrimination by Federal government contractors and subcontractors with
contracts of more than $10,000" - Applicable to all federal contracts over
the threshold value with the exception of small business
» Section 504 requires reasonable accommodations for employees with
disabilities; program accessibility; effective communication with people who
have hearing or vision disabilities; and accessible new construction and
alterations - Post hiring, provide assistive technology, equivalent facilitation
or accessible facility with best effort (due diligent and care)
» Section 508 requires electronic and information technology accessibility
developed, maintained, procured, or used by the Federal government.
Section 508 requires Federal electronic and information technology to be
accessible to people with disabilities, including employee and member of
the public - Assistive technology procurement and implementations
5
Kennedy Space Center History
• 2005 Agency CIO mandate the all field centers to be
compliant with the sections 508 Federal laws
~ In 2006, KSC successfully implemented process for
accessible EIT procurement
~ IT Business Office is working on the following issues:
» Not-compliant Saturn training materials
» Not-compliant Agency form filler solutions
» Not-compliant Center Director all-hands meeting video
» Not-compliant and not-usable documents posted on KSC
WebPages
» VolP phone usability
» Signer is not readily visible
» WindChill PTC software compliance status
• January 6, 2011, Mr. Bolden signed NASA Agency Section
508 Policy and it is effective immediately
6
Agency Policy Requirements
• Section 508 of the Rehabilitation Act of 1973 as amended,
requires Federal Agency to provide assistive technology to:
~ Civil servants in the work place.
~ General public interacting with Federal Government.
• NASA Policy requires KSC developed, maintained, procured, or
used information be accessible and usable by all civil servants
with disabilities
• Appl icable to:
~ WebPages
~ Business, Scientific, Engineering Documents
~ Signer services
~ Videos
~ Software developmenUacquisition (Highly-Specialized, Business,
Database... )
~ Business/Laboratory Equipments
7
Assistive Technology and Disability Types
• Screen reader for visual impairments
>- Low/No vision, Color Perception
• Close Caption for hearing loss
>- Tone deaf, Deaf
• Specialized computer hardware for motor skills
impairment
>- Strength, Control, Paralysis, Prosthesis
• Specialized video, software for mild cognitive
impairments
>- Photosensitive Epilepsy, Reading, Memory Processing,
Learning, Language...
8
Accessibility Notion
• Accessibility =Section 508 Compliance + Usability
~ Section 508 Compliance
» Meets United States Access Board (USAB) Guidelines and
Standards USAB Communication Guidelines and Standards
.:. Electronic and Information Technology Accessibility
.:. Telecommunication Act Accessibility
» OR meets NASA policy and defined exceptions
.:. Exception requests will requires legal review before approval
9
Accessibility Notion (Continued)
• Accessibility = Section 508 Compliance + Usability
~ Usability
}) Assistive technology implementation, equivalent facilitation and/or
reasonable accommodation that meet's user expectations in
performance of his/her work assignment
• Accessibility space is comprised of these two
components: Compliance and Usability
Section 508 Non-compliant Usability
solution space, Equivalent Section 508 Compliant
Facilitation and/or Section 504 Solution Space
Reasonable Accommodation
III Difficult to comply with 508 Ease to comply with 508 •
• .. ...~ Compliance
Non-Compliant and
Not Usable
10
Compliant But
Not Usable
Notional View of the Accessibility Space at KSC
Compliance
Public Facing Legacy pdf
Document Survey
21 % compliant
380/0 compliant but not
useable
41 % non-compliant
and not-usable
11
Usability
Complex Math
and Graphic
usiness Equipmen
Lab Equipment
Legacy pdf
Section 508 Applicability to ITAM Activities
• Section 508 is technical solutions (Assistive
Technology) for information accessibilities
• Due considerations from ITAM perspectives:
~ Procurement assistive technology capable hardware and
software
~ IT services contracts and contract language
~ Understand the exception and waiver process
~ Enterprise License Agreements (ELA) and Section 508
compliance due diligence and care
../ Existing agreements
../ Future agreements
~ Due diligence and care documentation (i.e., NF 1707)
12
IT Asset Management Working Group Meeting
Questions?
13
Section 508 Policy
Back-up charts
14
Section 508 Procurement Requirements and Exceptions
• Federal Acquisition Circular (FAC) 97-27, Electronic and Information Technology
Accessibility is implemented under FAR Part 39.2
~ "When Acquiring EIT, agencies must ensure that -
(1) Federal employees with disabilities have access to and use of information and data
that is comparable to the access and use by the Federal employee who are not
individuals with disabilities; and
(2) Members of the public with disabilities seeking information or services from an agency
have access to and use of information and data that is comparable to the access of to
and use of information and data by member of the public who are individual with
disabilities.
• Exceptions
~ Micro-purchase prior to April 1, 2005
~ Is for a national security system
~ Is acquired by a contractor incidental to a contract
~ Is located in a spaces frequented only by service personnel for maintenance, or occasional
monitoring equipment
~ Would impose an undue burden on the Agency
)} Requires documentation and agency legal counsel to approve
~ Commercial non-availability
)} Requires documentation
15
NASA Form 1707 I Section 508 Due Diligence
Special Approvals and Affirmations of
Requisitions
Naional
Aerooautics and
Space
Admnlstratlon
NAME AND SIGNATlRE OF APPROVER
REQUISITION NUMBER REQUESTING ORGANIZATION
DATE
SECTION 1-ELECTRONIC AND INFORMATION TECHNOLOGY ACCESSIBIUTY (EITAe) SECTION 508
o THE PROOJREMENT DOES NOT INeLWE ELECTRONIC AND INFORMATION TECf-IIlOLOGY CElT) ITEMS.
OR
o THIS PROClREMENr DOES INa...UDE EIT ITEMS.
AND
D THEY MEET THE APP L1CABLE ACCESSIBILITY STANDARDS AT 36 a: R Part 1194. (Attach Markat Research Documertatioo- SeePfC 05-01 t>cated at <httpJlWww.hq. nasa.!Jovlomcelprocll"ementlreasJp~01.htrrt>J
OR
o IS FORA COMMERCIAL SlPPLY OR SERVICE AI'V MARKET RESEARCH HAS DETERMINED THAT SOME OR ALL OF THE
APPLICABLE ACCESS BOARD STANDARDS CANNOT BE MET BY SUPPLIES OR SERVICES AVAilABLE IN THE COMMEROAL
MARKET PLACE IN TIME TO SATISFY AGENCY ~UVERY REQUIREMENTS. (Atti£n Err Non-AvaiatillyDetemincikJn.j
OR
o IS EXEMPT FROM COMPLIANCE WITH APPUCABLE ACCESSIBILITY STANDARDS BASED ON THE FOLLOWING EXCEPTION:
D THE ITEM IS FOR A NATIONAL SECLRITY SYSTEM;
O THE ITEM WILL BE LOCATED IN SPACES FREQUENTED ONLY BY SERVICE PERSOIINELFOR MAINTEN NeE, REPAIR OROCCASIONAL MOIIITORING OF EQUIPMENT; OR
o WOULD IMPOSE AN \.JIIDUE BlRDEN ON THE AGENCY. (Attach Lhdue Burden Determination)
(NOTE: TerTJJlaes for the determinatiCXIs noted in this sectioo are attachmerts to PIC 05-01, avalable at
<hltp:Jlwww.hq.nasa_gov/officeiprocLTernet1tJregs//icOrrD1.htrri>
SECTION 2-AFFIRMATIVE PROCUREMENT -ENVIRONMENTAlLY PREFERABLE PRODUCTS
O THE ITEM(S) BEING PURCHASED ARE NOT ON At-« OF THE EPA's COMPREHENSIVE PROOJREMENT GUDELINE LISTS (CPG)<http://wwN.epagov/epaoswer:lnon-tPN/proClJ.e/products.htm>
16
Case Study of Professor Stephen W. Hawking
• World renown scientist with disabilities
• Information accessibility environment
• Personal information accessibility requirements
17
Case Study of Professor Stephen W. Hawking
Case Study of Professor Stephen W. Hawking
Case Study of Professor Stephen W. Hawking
• Professor Hawking
~ Suffers from Amyotrophic Lateral Sclerosis (ALS/Lou Gehrig's
Disease)
~ World renown Cosmologist, Mathematician, Physicist and
Scholar
~ Active intellectual life style with ambition for a spaceflight
~ Closely associated with NASA scientific activities
• How does Professor Hawking support such active life style?
~ Assistive technology and personal assistance to support his
active life style
Case Study of Professor Stephen W. Hawking
• Debilitating conditions of professor Hawking
~ Gradually loss of motor skills until complete loss of control
~ Communicate with increasing slurred speech until 1985, after an
emergency tracheotomy encred his ability to speak
~ After 1985, Professor Hawking could only have small movement of his
fingers, head, eye and limited facial expressions
• Reasonable accommodation for Professor Hawking from 1974 to 1985
~ His emplqyer provided him a ground floor house to facilitate better
wheelchair access
~ His research student stay in his house to assist him with some of his
daily care and assisted Him in his research work. In return, the
research student has free housing accommodation and professor
Hawking personal guidance in student scientific studies
~ By 1980, nurses care two hours in the morning and evening at his
residence, he communicate with trained assisfances
~ By 1985, he requires 24 hours nursing, he communicated with small
gestures such as raising his eyebrows when his assistant points to the
correct letter. He had to spell words letter by letter
Case Study of Professor Stephen W. Hawking
• Assistive Technology and Professor Hawking
~ In 1986 "Equalizer" DOS software and word+ replace his
spelling cards system
» Like -- Promote independent and repaid communication
» Like - Write equations and built-up and save lecture materials
» Dislike - Desktop application, no mobility
» Dislike - No ability to upgrade to Windows as
~ With onset of mobile computing and powerful CPU, a laptop with
a speech+ synthesizer
» Like - More capabilities integrated into mobile environment and
most important ability is to speak
» Like - Speech synthesizer did not sound like Dalek
» Dislike - Speech synthesizer gave him an American accent
~ Assistive technology gave professor Hawking ability to
communicate his scientific ideals to the world.
Provide Accessibility At KSC Environment
• Disability and Professor Hawking
~ "I have had motor neuron disease for practically all my adult life. Yet it
has not prevented me from having a very attractive family, and being
successful in my work. This is thanks to Jane, my children, and larger
number of other people and organizations. I have been lucky, that my
condition has progressed more slowly than is often the case. BUT IT
SHOWS THAT ONE NEED NOT LOSE HOPE."
• Assistive Technology will provide hope and path forward to
assists people with disabilities to live a more independent and
productive lives, as this technology matures.


Electronic and Information Technology Accessibility And IT Asset Management (ITAM)

Abstract

Similar works

Full text

Available Versions

NASA Technical Reports Server